You may decide that the product you ordered is not to your taste or you’ve just changed your mind… No worries!
In compliance with the law, you get 14 working days from the order’s delivery to withdraw.
You first need to contact PEARL SKINS by email within 14 working days from the receipt of the order to inform of your intention.
Any goods have to be returned in its original packaging, undamaged. Products shall neither have been used, nor have suffered any damage and have to be perfectly clean.
Our address /
PEARL SKINS | 6 RUE DES GROTTES | 74940 ANNECY LE VIEUX | FRANCE
Return costs are not refundable and the products are delivered under your responsibility. Upon exercise of the legal right of withdrawal, PEARL SKINS will refund you the total amount without any charge. The refund will be made within 5 days after receiving the goods returned.
No exchange will be accepted as a counter-refund.
PEARL SKINS reserves the right not to refund in case of products damage.
Should you need any further information, please contact us at firstname.lastname@example.org
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and we'll get back to you within 48 hours